My Apple story started with an interesting chat. “Cris, I’d like someone who would appreciate the features of an Apple Watch. Would you use it?” It was a question that only merits a yes. Few moments later the offer went further and better. “I realize it needs to be paired with an iPhone. Are you willing to let go of your Android?” Some hesitation on my end but another big yes followed. An Apple for a Redmi? Go figure. I’d receive the package in a few days.
It was all excitement and anticipation until that fateful call from FedEx. “Sir, we have your package but it exceeds the allowed value and you don’t have an importation license. There would be Customs fees and duties. “
Customs. Fees. Sucks.
What could have been a week or less of delivery soon dragged. I had to accomplish an itemized list of the package contents that I don’t have any idea what were exactly packed. I waited while my package undergoes customs process. Physical inspection among them. It was uncertain if they’d open the box. Whatever they plan to do I was only interested in the two costly Apples—phone and watch. The process felt like an eternity. Like bad constipation.
Sender was bugging FedEx in the US for not setting clear expectations—blame fine prints? While I stay still and helpless, avoiding Philippine Customs from doing something that could be to my disadvantage. I was going with the flow.
Three weeks later I heard from FedEx Philippines. I was advised I’d be paying almost Php18,000 COD on top of what was paid in the US. I didn’t dispute, just wanting to be done and over with it. Besides, I wouldn’t get an iPhone XS and an Apple Watch, even pre-owned, with that price. Just an unexpected expense but still worth it. Been thinking of getting a new Garmin anyway.
The package arrived intact. Looks like it was never opened nor tampered. I was also surprised that sender actually had the Apple Watch and iPhone in their original packaging like it was brand new. I was Impressed. I won’t regret paying Php18K.
Remember how this all started? Well there’s more to it as eventually I got a refund. Not from FedEx, not for Customs either—never in our lifetime these guys will do that. Sender was so kind enough to make sure I don’t spend anything out of my shallow pocket. So I’m now here at a Honda dealership for a scheduled maintenance of our 11-year old City using the money I got back. Thanks again!
Mood: 3/10 Honks! (Under the mercy of mediocre Filipino film on TV)